I. SCOPE AND PURPOSE
I. SCOPE AND PURPOSE: This privacy policy (“the Policy”) describes how As OneHealth Inc. ("OneHealth," “we,” “us,” "our”), and its subsidiaries and affiliated companies may collect, use, and share information about you that we obtain through www.onehealthforall.com (“the Website”). This Policy does apply to other Ash Software platforms (e.g. OneDoctor, OneRecord, OneLab, OneConnect, etc.). This Policy will apply to any offline location that makes this Policy available to you. We do not control and are not responsible for the privacy practices of, or the data available on, the websites of other entities and we urge you to evaluate the soundness of these practices for yourself.
II. WHAT DOES OneHealth DO? OneHealth is a provider of network-enabled services for hospital, doctors, Patients and laboratories. For more information about OneHealth, please see the “About” section of the Website at www.onehealthforall.com.
III. WHAT INFORMATION DO WE COLLECT?
The following types of information may be collected on the Website:
We may collect information you provide us if you access, voluntary enter information
into, or sign up for or request certain services from us on our Website. For example, if
you are interested in learning more about OneHealth and the services and products we
offer, we may ask for information such as your name, practice/organization name, size
and address, email address, telephone number, type of user (patient, provider, partner),
and city/state. If you have an account with us, we may also collect your username or
other login information (e.g., Practice ID) you use to log into or access your account. If
you are a partner submitting a lead to us, we will collect information related to you as a
partner as well as information related to the lead including details about the organization,
address, contact information, needs, past purchase history, and purchaser preferences.
When you visit our Website, we may gather certain information about your visit and your
device automatically. This information may, for example, reflect how you found, were
directed to or used this Website. Similarly, we may collect your IP address, geolocation
information, browser type and version, and other data about the equipment used to visit
the Website, as well as your patterns of searching and browsing that preceded access to
the Website, and the patterns of searching and browsing on the Website.
We may also collect information from other sources, including but not limited to the
following categories of sources: consumers or users of the Website, data brokers or
resellers from which we purchase data to supplement the data we collect, social networks
when you engage with our content, reference our Website, or grant us permission to
access information from the social networks, partners that offer co-branded services, sell
or distribute our products, or engage in joint marketing activities, and information that is
publicly available.
Our processing of data received from our customers (“Customer Data”) is governed by the
agreements we enter into with our customers, which may include Business Associate
Agreements as applicable. Our customers may also have their own privacy practices and/or
policies that govern their collection and use of your data. We are not responsible for how our
customers treat the information we collect on their behalf, and we recommend you review their
own privacy policies. For further information on your rights and choices regarding Customer
Data, see the “Your Rights and Choices” section below.
The Website does not respond to web browsers’ Do Not Track signals. Thus, your selection of
the “do not track” option provided by your browser may not have any effect on our collection of
cookie information for analytic and internal purposes. For more information on “Do Not Track,”
visit http://www.allaboutdnt.com.
IV. HOW DO WE USE YOUR INFORMATION?
We use information collected through tracking technologies, such as log files, cookies and web
beacons when you use the Website. For example:
We track the number and activities of visitors using certain portions or features of the
Website to make changes that may be necessary to improve or optimize the Website’s
functionality and identify areas of interest to our visitors;
We track the popularity of features on the Website to inform the development of new
ones;
We identify the types of devices our visitors use so that we can improve and optimize our
systems and services;
We identify the type of visitors to the Website to determine whether such users are
existing clients or prospective clients for marketing and sales generation purposes; and
We assess the ways in which users become aware of or access the Website in order to
gauge the quality and methods of our advertising.
By continuing to use our Website, including by remaining on the landing page, you consent to
the use of cookies.
If you provide us with your information in connection with your interest in our products
or services (e.g., through web forms), we will use such information to reach out to you
about our products or services.
If you provide us with your information, we may use it for our own marketing,
promotional, and informational purposes, including solicitations, invitations, newsletters,
awareness campaigns, and announcements.
When you provide information on our Website or have an account with us, we may use
your information to reach out to you and ask if you would like to participate in studies or
respond to questions about how the services we offer do or do not meet your needs or can
be improved (“Usability Activities”).
We use the information for the purposes explained at the time of collection, as described in this Policy and our Terms, and for our business purposes. For example: We will not retain your information, whether obtained through tracking technologies or provided by you, longer than necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. Wherever your information may be held by OneHealth or on its behalf, OneHealth takes reasonable and appropriate administrative, physical, and technical security safeguards to protect the information that you share with us from loss, theft, misuse and unauthorized access, alteration, destruction, and disclosure. In addition, OneHealth and its service providers enter into agreements which require that care and precautions be taken to prevent loss, misuse, or disclosure of your information. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of information about you. Notwithstanding the above, we may use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we use information about you, please see the “Your Rights and Choices” section below. V. SHARING YOUR INFORMATION We engage certain service providers and third parties to process information on our behalf for business purposes. Service providers and third parties are used, for example, to track and associate internet search and browsing behavior with our advertisements, to provide analytics, and to provide functionality on the Website. In addition, we may share Website usage and information with these service providers and third parties to manage our content, administer ads, provide insights to us related to marketing needs, for market research purposes, and to analyze our marketing efforts. We work with agencies, advertisers, ad networks, and other technology services to place ads about our products and services on other websites and services. We use tracking technologies such as cookies and web beacons, and other storage technologies to collect or receive information and use that information to provide measurement services, analytics, and to deliver relevant ads and/or other content to you (“Interest-based Advertising”). More specifically, these companies use information about your activities across time and services for purposes of associating different devices you use, and to provide ads about goods and services of interest to you.
We also use audience matching services to reach people (or people similar to people) who have visited our Website or are identified in one or more of our databases (“Matched Ads”). This is done either with the use of cookies, or by providing a customer list to a technology service to match common factors between our data and their data or incorporating a pixel from a technology service into our own Website. For instance, we incorporate the Facebook pixel on our Website and may share your email address with Facebook as part of our use of Facebook Custom Audiences. Some technology services may provide us with their own data, which is then uploaded into another technology service for matching common factors between those datasets. We share information with vendors, consultants, agents, and partners for business and commercial purposes to help us provide or improve our services or our Website. Our vendors include, but are not limited to, analytics and technology companies. Vendors may act as our service providers, or in certain contexts, independently decide how to process your information.
We share information with our related entities including our parent and sister companies for business purposes such as customer support, marketing, and technical operations. We also may share information with affiliates for commercial purposes. We share information you make public through the Website, such as information that you post related to reviews of partners. Please think carefully before making information public as you are solely responsible for any information you make public. Once you have posted information, you may not be able to edit or delete such information, subject to additional rights set out in the “Your Rights and Choices” section below.
We also share information with other entities in the following situations:
• Where you have given us your consent to share or use information about you;
When we believe that we need to share information about you to provide a service that
you have requested from us or from others;
Where we are required by law or other legal process to disclose information, and where
required, in response to a lawful request by public authorities, including meeting national
security or law enforcement requirements.
Where we believe that it is necessary to avoid liability or violations of the law;
To protect the rights, property, life, health, security and safety of us, the Website or
anyone else;
To an actual or potential buyer (and its agents and advisers) in connection with any actual
or proposed purchase, merger or acquisition of all or any part of our business, provided
that we inform the buyer it must use your information only for the purposes disclosed in
this Policy;
At your request or direction, such as when you choose to share information with a social
network about your activities on the Website; or
To any other person with notice to you and your consent to the disclosure.
Notwithstanding the above, we may share information that does not identify you (including
information that has been aggregated or de-identified) except as prohibited by applicable law.
For information on your rights and choices regarding how we share information about you,
please see the “Your Rights and Choices” section below.
VI. SOCIAL MEDIA AND TECHNOLOGY INTEGRATIONS
INTEGRATIONS. We offer parts of our Website through websites, platforms, and services
operated or controlled by separate entities. In addition, we integrate technologies operated or
controlled by separate entities into parts of our Website. Some examples include:
Links. Our Website includes links that hyperlink to websites, platforms, and other
services not operated or controlled by us.
Liking, Sharing, and Logging-In. We may embed a pixel or SDK on our Website that
allows you to “like” or “share” content on, or log in to, your account through social
media. If you choose to engage with such integration, we may receive information from
the social network that you have authorized to share with us. Please note that the social
network may independently collect information about you through the integration.
Brand Pages and Chatbots. We may offer our content through social media. Any
information you provide to us when you engage with our content is treated in accordance
with this Policy. Also, if you publicly reference our Website on social media (e.g., by
using a hashtag associated with OneHealth in a tweet or post), we may use your reference
on or in connection with our Website.
Platform Linking. Our Website may offer you the ability to link to another service or
partner in order to retrieve certain data about your account on that service. For example,
if you link your account to one of the partners in the OneHealth marketplace, the linking
may allow us to obtain information such as your username and email address. For more
information about how these platforms handle information about you, please refer to their
respective privacy policies and terms of use.
Please note that when you interact with other entities, including when you leave our Website,
those entities may independently collect information about you and solicit information from you.
The information collected and stored by those entities remains subject to their own policies and
practices, including what information they share with us, your rights and choices on their
services and devices, and whether they store information. We encourage you to familiarize
yourself with and consult their privacy policies and terms of use.
VII. YOUR RIGHTS AND CHOICES
Cookies and Pixels. Most browsers accept cookies by default. You can instruct your
browser, by changing its settings, to decline or delete cookies. If you use multiple
browsers on your device, you will need to instruct each browser separately. Your ability
to limit cookies is subject to your browser settings and limitations.
Advertising. The companies we work with to provide you with targeted ads may be
participants of the Digital Advertising Alliance (“DAA”) and/or the Network Advertising
Initiative (“NAI”). To learn more about the targeted ads provided by these companies,
and how to opt out of receiving certain targeted ads from them, please visit: (i) for
website targeted ads from DAA participants, https://www.aboutads.info/choices; (ii) for
app targeted ads from DAA participants, https://www.aboutads.info/appchoices; and (iii)
for targeted ads from NAI participants, https://www.networkadvertising.org/choices/.
Opting out only means that the selected participants should no longer deliver certain
targeted ads to you but does not mean you will no longer receive any targeted content
and/or ads.
Matched Ads. To opt out of us using your data for Matched Ads, please contact us as set
forth in the “Contact Us” section below and specify that you wish to opt out of matched
ads. We will request that the applicable technology service not serve you matched ads
based on information we provide to it. We may require assistance to remove any
associated cookies. Alternatively, you may directly contact the applicable technology
service to opt out.
Mobile Devices. You may also limit our use of information collected from or about your
mobile device for purposes of serving targeted ads to you by going to your device
settings and selecting “Limit Ad Tracking” (for iOS devices) or “Opt-out of Interest-
Based Ads” (for Android devices).
Please note that if you opt-out using any of these methods, the opt-out will only apply to the
specific browser or device from which you opt-out. We are not responsible for the effectiveness
of, or compliance with, any opt-out options or programs, or the accuracy of any other entities’
statements regarding their opt-out options or programs.
VIII. MINORS This Website is intended for a general audience and is not intended for minors under the age of eighteen. OneHealth does not wish to obtain any information from or about such minors through this Website. If you are under eighteen years old, do not use this Website. Our Website includes social media features, including “sharing” functions on Facebook and Twitter. Your interactions with these features are governed by the privacy policies of the companies providing these features, and we do not control and are not responsible for the privacy practices of, or the data available on, the websites of third parties. We do not knowingly gather personal information n a manner not permitted by Privacy Protection Act. If you are a parent or guardian and you believe we have collected information from your child in a manner not permitted by law, contact us at support@onehealthforall.com. We will remove the data to the extent required by applicable laws. IX. INTERNATIONAL TRANSFER We are based in the U.S. and the information we collect is governed by U.S. law. If you are accessing the Website from outside of the U.S., please be aware that information collected through the Website may be transferred to, processed, stored, and used in the U.S. and other jurisdictions. Data protection laws in the U.S. and other jurisdictions may be different from those of your country of residence. Your use of the Website or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of information about you in the U.S. and other jurisdictions as set out in this Policy.
X. UPDATES TO THIS PRIVACY POLICY We reserve the right to make updates and revisions to this Policy at our discretion and at any time. When we make changes to this Policy, we will post the updated notice on the Website and update the effective date. Any changes will be effectively as of the “Updated” date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
XI. CONTACT If you have any questions or comments about this Policy, the ways in which OneHealth collects and uses your information described here, your choices and rights regarding such use, or you wish to exercise your rights under law, please contact us at: Calling us at +1-774-202-4053 Visiting www.onehealthforall.com/consumer-privacy-policy Emailing us at support@onehealthforall.com Or writing to: OneHealth, Inc. 20 Howard Ave New Bedford, MA 02745 If you have a disability and would like to access this Policy in an alternative format, please contact us at +1-774-202-4053.
Copyright © 2021 OneHealth
